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Question
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Answers
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- What is a sub domain and how does it work?
An example of a sub domain is http://stock.domain.com
When you create a sub domain with us stock.domain.com
would point to the stock folder in your public_html directory.
These are not forwarders, but true apache sub domains.
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- The subdomains do not work?
Subdomains are disabled by default. If you would like to
use subdomains please e-mail the support team and request
they be enabled. Include your domain name and your username.
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- WWW does not work with my sub domain?
When you create a sub domain you can only access it at
http://sub.domain.com. You can not access it at http://www.sub.domain.com.
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- How do I create an FTP login for a subdomain
In the control panel go to account settings --> ftp
Manager --> ftp accounts --> add account.
When setting up the ftp access, the username for the ftp
account must be the same as the subdomain you wish to
enable ftp access for. (if subdomain is myname the username
must be myname) When logging in through ftp include the
@websitename.com with the username (myname@websitename.com).
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